Privacy Policy
Your privacy and the security of your medical information is our top priority. This policy explains how we collect, use, and protect your personal data.
At St. Joachim and Anne Clinic, we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including GDPR and Georgian healthcare regulations.
Information We Collect
Personal Information
We collect personal information that you provide to us, including your name, email address, phone number, medical history, and other health-related information necessary for providing medical services.
Medical Records
As a healthcare provider, we maintain comprehensive medical records including diagnosis, treatment plans, surgical procedures, and follow-up care information.
Technical Data
We may collect information about your device, browser type, IP address, and how you interact with our website for improving user experience.
How We Use Your Information
Medical Care
Your information is primarily used to provide, maintain, and improve our medical services, including surgical procedures, consultations, and post-operative care.
Communication
We use your contact information to communicate with you about appointments, treatment updates, and important health information.
Legal Compliance
We process your data to comply with legal obligations, including medical record-keeping requirements and regulatory compliance.
Data Protection & Security
Security Measures
We implement industry-standard security measures to protect your personal and medical information, including encryption, secure servers, and restricted access controls.
Staff Training
Our staff is trained in HIPAA compliance and patient confidentiality to ensure your information remains secure.
Data Retention
We retain your medical records in accordance with Georgian medical regulations and international standards for the required legal period.
Your Rights
Access & Correction
You have the right to access your medical records and request corrections to any inaccurate information.
Data Portability
You can request a copy of your medical records in a structured, commonly used format.
Withdrawal of Consent
You may withdraw your consent for certain uses of your information, subject to legal and contractual restrictions.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With medical professionals involved in your care
- With insurance companies for billing and claims processing
- As required by law or legal processes
- With service providers who assist in our operations (under strict confidentiality agreements)
International Patients
For international patients, we comply with both Georgian data protection laws and international standards. Your data may be transferred internationally in connection with your treatment, but always with appropriate safeguards and in compliance with applicable regulations.
Questions About This Policy?
If you have any questions or concerns about our privacy practices, please contact us: